Location: India Goa, PAN India   Type: Full Time

RESPONSIBILITIES

Operations Management:

  • Host scrums and ensure their efficiency;

  • Structure and optimize procedures, ensure that they are rigorously followed and participate in their continuous improvement;

  • Ensure efficient problem-solving process, participate in its optimization and ensure its implementation by the team;

  • Participate in the development of solutions to the problems raised;

  • Make sure budgets, timelines, and priorities are respected;

  • Promote the appropriate use of the different tools in place.

Team Management:

  • Ensure the quality of work and the individual and collective performance;

  • Conduct individual performance evaluations and establish a development or recovery plan based on clear objectives;

  • Identify training needs for the team in collaboration with the department Technical Coordinator;

  • Report effectively and systematically the achievement of results of the team;

  • Act as a mobilizing leader by promoting motivation;

  • Offer the necessary support and mentoring in the achievement of set objectives;

  • Promote a healthy work environment based on teamwork;

  • Participate in the recruitment process in collaboration with the Human Resources Team.

Social Responsibility

  • Ensure that decisions are made in compliance with social responsibility principles;

  • Respect sustainable development principles and applicable laws, working conditions and relationships as well as their environmental impact;

  • Encourage its employees to act respectfully towards these same principles.

Technical Field Services:

  • Conduct daily calls with the employees on-site;

  • Conduct and approve a project integration plan;

  • Ensure the assignment of resources on the projects according to their skill level in collaboration with the Planning Department;

  • Make sure that the integration time is met;

  • Verify and communicate the integration reports;

  • Ensure proper follow-ups of support during the installation for their team members;

  • Escalate the problems to the next support level;

REQUIRED SKILLS

 

  • College Diploma in a relevant field;

  • Experience of 3 to 5 years as a Team Supervisor or Manager;

  • Advanced English skills, both in writing and speaking;

  • Organizational, planning, and communication skills;

  • Strong team spirit

  • Show a good sense of business and an excellent sense of priorities.