Customer Support Center | OPTEL

PERSONALIZED SUPPORT

Designed to address any technical request you may have as quickly and efficiently as possible, our Technical Support Portal is available whenever you need technical assistance. All you have to do is log in to your account and create a ticket to obtain timely support services.

MOVIDESK PLATFORM TUTORIAL

To familiarize yourself with our new Customer Care service platform, we invite you to watch this tutorial video. You will learn how to open an account, create a ticket and much more!

CREATE AN ACCOUNT AND ACCESS THE TECHNICAL SUPPORT PORTAL

USE THE WEB FORM

FOR A QUICK WAY TO OPEN A TICKET WITHOUT HAVING TO CREATE AN ACCOUNT

CONTACT YOUR BRANCH

Headquarters

NORTH AMERICA

OPTEL Canada – Headquarters
2680, boul. du Parc Technologique
Québec (QC), Canada, G1P 4S6

Business hours: 8 a.m. to 5 p.m. (EST)

Limerick_HamiltonHouse_Office_2_350x115

EUROPE

OPTEL Ireland
Hamilton House, National Technology Park
Plassey, Limerick, Ireland, V94 TRW8
Business hours: 8 a.m. to 5 p.m.(GMT)

Germany

EUROPE

OPTEL Germany
Kapellenstraße 11
Feldkirchen, Germany, 85622

Business hours: 8 a.m. to 5 p.m.

Brazil Office

SOUTH AMERICA

OPTEL Brasil
Rua James Clerk Maxwell
280 – Módulo 08
Techno Park, Campinas
SP – Brasil, CEP 13069-380

Business hours: 8 a.m. to 5 p.m. (EST)

India Office

ASIA

OPTEL India
Private Limited
N6, Phase IV,
Verna Industrial Estate
Verna, Goa, India 403722

Business hours: 8 a.m. to 5 p.m. (IST)