Technical Support: Open a technical support request case
Case Follow-up: Request an update an existing case
Parts Inquiry: Request information or order Optel spare parts
On-Site Visit: Request an On-Site visit of a skilled Optel technician
Solution Change: Request modifications to the solution of your Optel equipment
General Inquiry: For any other questions
*Please attach a picture of the error message. Logs are also very useful for troubleshooting.
Availability for troubleshooting: Please select the date and time that your line/system will be available