Location: Canada QC   Type: Full Time

OPTEL. Responsible. Agile. Innovative.

OPTEL is a global company that develops transformative software, middleware and hardware solutions to secure and ensure supply chain compliance in major industry sectors such as pharmaceuticals and food, with the goal of reducing the effects of climate change and enabling sustainable living. If you are guided, as we are, by socio-eco-environmental values and want to participate in solving the biggest challenges facing our world today, here is how you can help:


As a member of the Product Management team and the Engineering and Technology Sector, the Saas Platform Product Manager will own Optchain. , As a Product Manager, you will oversee platform and product development from ideation, through to creation and delivery. You will lead the strategy for Optel’s SaaS business. You will advocate for the voice of the customer to create a platform and build user experiences that are not just reliable, scalable, and secure, but also create a competitive advantage. 

You will play a key role in Optel Group’s growth strategy success.  and work closely with every team of the organization. You will also collaborate with customers and sales teams. You will be responsible for the Profit & Loss of your product. You will report to the Principal Director – Product Management. This position is located in the Province of Quebec. 


  • Set and execute product strategy based on market and end-customer requirements as well as customer support and other key stakeholders, including definition of key metrics for measuring quality, performance, and customer engagement;
  • Produce market analysis for the relevant industries and applications;
  • Understand in detail the industry’s trends, standards, and requirements relevant to his/her product line;
  • Set up and maintain in depth competitive watch including market share, pricing, etc.;
  • Conduct Voice of Customers (VOC) with every involved stakeholder;
  • Define and maintain platform and solution roadmap. Work closely with Engineering and Technology (E&T) to achieve alignment on feature implementation;
  • Propose investment projects (business cases) contributing to Optel’s growth objectives and mission;
  • Define requirements that bring differentiated features and added value. Prioritize backlog and requirements based on the understanding of market needs and trends;
  • Ensure that all solutions meet or exceed global privacy and security requirements;
  • In collaboration with sales and marketing teams, define and conduct marketing plans to support the product strategy and position his/her solution on the market. This includes New Product/Feature Introduction, Go to Markets (GTMs), launch plans, sales training, etc.;
  • Propose and establish strategic partnerships with companies that can help improve Optel’s offer;
  • Define and maintain global product price list;
  • Be responsible for the product profit & Loss (P&L);


  • Bachelor’s Degree in computer science, engineering, or equivalent experience;
  • 5+ years of professional experience as a Product Manager for a SaaS platform 
  • Ability to learn, articulate, market and support complex products and technologies;
  • Ability to execute multiple projects simultaneously and complete projects with tight deadlines
  • Ability to think and act strategically;
  • Willingness to take initiatives and drive them autonomously;
  • Be strongly customer-oriented;
  • Good written & oral communications skills;
  • Good presentation skills;
  • Good interpersonal skills;
  • Experience in Agile development environment;
  • This position is located in the province of Quebec.

Knowledge or experience working with the following solutions will be considered an important asset:

  • Experience in Pharmaceutical, Consumer Packaged Goods, Agrochemical, Metals & Minerals and Residual Material is a plus.
  • Experience in Supply Chain, serialization, automation, Supervisory control and data acquisition (SCADA), Enterprise Resource Planning (ERP), manufacturing execution systems (MES) is a plus. 


  • Competitive compensation
  • Flex hours
  • Ability to work on site or remotely
  • On-site presence once every two weeks or as needed
  • Virtual health clinic and employee assistance program
  • Group and dental insurance from day one
  • Group RRSP and TFSA with employer contribution from day one
  • On-site amenities (free parking and power stations, free coffee and fruit)
  • 50% reimbursement of the monthly RTC pass
  • Several committees in which you can get involved (B-Corp Committee, Social Club, SST)
  • Open, bright areas and ergonomic offices
  • Free English and French classes for those who wish to improve their level
  • Organization present on several continents
  • B-CORP certified company