Location: Brazil Sao Paolo   Type: Full Time

 

OPTEL GROUP is looking for a Software Deployment Specialist to join our team in Campinas. This person is responsible for the planning, building, and deploying of our software systems. He/she will work in collaboration with the developers, project technicians and will have to support the customers when they have issues related to the integration of our products. 

The ideal candidate will have a broad technical background, a solid understanding of applicable analytics, and a natural curiosity for producing effective solutions. This person is patient, has excellent time-management skills, and practices of effective communication style.

Responsibilities: 

  •  Act as a reference to the customers for level 2 service calls;
  •  Integrate the proposed solutions to the infrastructure ;
  •  Coordinate and support – Maintain direct communication with the customer to understand needs throughout the software development lifecycle. Provide ongoing support to the product team and Software Team.

Requirements:

  • Bachelor's degree in Computer Science /Networking or a related field is preferred
  • Fluent in English and Portuguese
  • Minimum 1 year of relevant experience is required
  • Knowledge of software deployment and networking
  • Knowledge of programming languages (Python) is an asset 

 

Optel’s benefits include;

  • Possibility of work in the office, or at home 
  • Competitive compensation;
  • Schedule flexibility;
  • Family Health Insurance plan
  • Employee Assistance Program
  • Meal voucher;
  • Open areas, bright and ergonomic offices;