COVID-19 Our promise of uninterrupted support

Dear customer,
The spread of the coronavirus, COVID-19, has affected global markets and economies. As your track-and-trace partner, we want to assure you that OPTEL is there to help you minimize the impact on your business.
With 30 years of proven expertise, personnel around the world – including facilities in the United States, Brazil, Ireland and India – and a solid base at our North American headquarters in Québec City, Canada, we are prepared to deploy all means necessary to provide uninterrupted support for your operations.
Here are just a few examples of the technologies and procedures that are part of our continuous services:
  • Our virtual tech support for everything from regular maintenance to factory acceptance tests (FAT) means travel restrictions are not an issue.
  • Our support teams are available 24/7 by telephone, video conference, etc., everywhere in the world.
  • We have a long-established and wide-reaching network of suppliers and subcontractors. If one supplier is unable to deliver, another most certainly is.
At OPTEL, we are committed to providing reliable, ongoing and uninterrupted service to our customers under any and all circumstances, including the current COVID-19 crisis. Together, we will keep your operations up and running, guaranteed.
If you have any questions or concerns, please do not hesitate to contact us.
The OPTEL Team