TrackSafe – Frequently Asked Questions
WHAT IS TRACKSAFE?
TrackSafe is a category of track-and-trace and vision inspection systems developed by OPTEL. It is specifically designed for manufacturers who need to identify, inspect, and track products for purposes such as quality assurance, regulatory compliance, and supply chain visibility. The TrackSafe product line includes both hardware and software technologies for serialization, aggregation, and AI-powered vision inspection.
WHAT REGULATIONS DO OPTEL’S SERIALIZATION AND AGGREGATION TECHNOLOGIES HELP MANUFACTURERS COMPLY WITH?
OPTEL’s track-and-trace systems are engineered to meet and exceed global serialization and traceability regulations, including the DSCSA in the United States and the FMD in Europe, for pharmaceutical manufacturers.
CAN OPTEL’S SYSTEMS INTEGRATE WITH MY EXISTING SYSTEMS?
Absolutely. We offers:
- MES-ready architecture and open APIs
- Integration across L1 to L5 systems (equipment to enterprise)
- Compatibility with ERP, LIMS, and legacy line infrastructure
HOW DOES OUR TRACKSAFE SYSTEMS MINIMIZE PRODUCTION DOWNTIME?
Through features such as:
- Easy changeover options
- Wifi-enabled network resilience
- Modular design for quick implementation
- AI-powered defect detection and offline regression testing
WHAT MAKES OPTEL’S VISION INSPECTION SYSTEM UNIQUE?
OPTEL has been a pioneer in vision systems since 1989 and is recognized for its expertise, highly reliable systems, and turnkey service.
- AI-powered label verification, defect detection, and print quality checks
- Integration with blister machines, filling lines, tablet counters, and vial inspection
- Two-layer anti-counterfeiting authentication
- Affordable retrofits for legacy systems
ARE YOUR PRICES COMPETITIVE?
Yes. OPTEL uses a transparent pricing model with no surprise costs. Its modular approach allows you to scale as needed, keeping investments efficient and predictable.
OPTEL offers entry-level, affordable options across most of its product lines, along with premium solutions designed for automated and high-volume production environments.
WHAT KIND OF SUPPORT IS PROVIDED?
- Global and reliable support network
- Proactive maintenance alerts and diagnostics
- Technical training and documentation
- Remote assistance via Vision 4.0
I’M A PACKAGING OR PRODUCTION MANAGER. WHAT’S IN IT FOR ME?
OPTEL’s systems gives you:
- Line-level visibility and control
- Minimal disruption with easy changeovers
- Reliable compliance enforcement directly on the line
- A single reliable partner, from project management to validation
AS A QA/COMPLIANCE OFFICER, WHY SHOULD I TRUST OPTEL’S SYSTEMS?
- Built-in compliance with evolving global standards
- Audit-ready documentation
- Accurate, tamper-proof serialization
- A single reliable partner, from project management to validation
WHERE ARE OPTEL’S SYSTEMS CURRENTLY DEPLOYED?
OPTEL has deployed over 6,000 TrackSafe systems worldwide.
- USA, Canada, India, UK, Germany, Ireland, France, and more
- Companies like Pfizer, CSL Behring, Almac Group, ThermoFisher, Viatris, and Cipla