Location: India Goa   Type: Full Time

OPTEL. Responsible. Agile. Innovative.

OPTEL is a global company that develops transformative software, middleware and hardware solutions to secure and ensure supply chain compliance in major industry sectors such as pharmaceuticals and food, with the goal of reducing the effects of climate change and enabling sustainable living. If you are driven by the desire to contribute to a better world while working in a dynamic and collaborative environment, then you've come to the right place!

                                                       Solution Designer



  •   You will take a leading role in the design, and development of the vision, electrical, software and automation based elements of the solution here on-site in Goa.
  •  As the Expert, you will liaise with customers to ensure proper understanding of customer requirements are established from the concept stage.
  • You will be tasked with generating documentation to GMP requirements (URS, FDS, FAT, IOQ) when required and work entirely within the client standard operating procedures (SOP) for the requested projects.
  • You will work with cross-functional teams – Mechanical, Electrical, Quality, Project Management  &  R&D teams to ensure full compliance with solution requirements while providing technical expertise to the Sales Department at URS and project quotation gate stage.
  •  You will promote continuous improvement through the provision of feedback to the engineering team in relation to deployment experience of integrated vision and software solutions.
  • You will be a leading member of the wider engineering team, working to continually improve the capability of solutions .
  • Support Solution and Sales team for new Project Proposal Definition.
  • Supporting and conceptualizing New Solution Development.
  • Responsible for Determining product Design Feasibility with respect to Project / Customer Requirements.
  • Will serve as Technical SME for New/existing Existing customers
  • Support all Phases of the Project Delivery from Technical Solution Projects Scope clarity.
  • Responsible to Verify the Projects vs Scope of the Solution
  • Responsible for Product improvement based on customer feedback
  • Responsible for liaising with internal cross functional Team members such as Product, SME’s, Middleware etc to identify Risk for the solution to be Proposed.
  • Responsible for identifying the Budget of the solution and ensuring it is in line with the proposed Scope of the Project.
  • Responsible for Review Scope / Quotes with Gate 2 Team as and when requested for support.
  • Review Service Scope and Quote Requirements in the initial phase. 



  • Primarily support Gate 2 and Sales as a Technical SME for Serialization solutions as well as new Service requirements and Upgrades.
  • Minimum 5 years of working Experience in Optel Serialization,  Inspection Solutions And Engineering.
  • Proven record of Site Visits for Line Evaluation/ installation etc.
  • Should demonstrate ability to Study and Understand New Solution Requirements and should have proven records to have demonstrated such ability.
  • Must have a relevant third level qualification in an engineering discipline, preferably a BEng in Electrical / Electronic Engineering, a BSc in Computing / Software Engineering or a BEng in Automation Engineering.
  • At least 8 years of relevant experience in a technical field, ideally coming from the Pharmaceutical/Medical Device Industry.
  • Working in collaboration with several multidisciplinary teams: – Mechanical, Electrical, Product, Validation, Configuration, IT, Quality Control, etc.) to ensure that the solution is supported.
  • Able to work on multiple projects simultaneously.
  • Effective Communication skills; Technical Writing Skills;
  • Demonstrate an ability to define a solution with the customer.
  • Must demonstrate excellent English language skills, both written and spoken, with strong attention to detail.
  • This position is based in Goa, India , 
  • The Candidate should be ready for extensive Travel on site with the Sales as and when required to support the team on Technical requirements and evaluation.


OPTEL is an equal opportunity employer. We believe that diversity is essential for fostering innovation and creativity. We welcome and encourage applications from individuals of all backgrounds, cultures, gender identities, sexual orientations, abilities, ages, and beliefs. We are committed to providing a fair and inclusive recruitment process, where each candidate is evaluated solely on their qualifications, skills, and potential. At OPTEL, every employee's unique perspective contributes to our collective success, and we celebrate the richness that diversity brings to our team.