Quebec City Software Quality Assurance Leader

Canada, Amérique du Nord
IT, Software

Now a Certified B Corporation, OPTEL is a leading multinational provider of traceability systems, and its mission is to use its innovative technologies to create a better world through responsible capitalism. The company’s renowned solutions ensure the quality of consumer health products and help stop counterfeiting of pharmaceuticals and medical devices throughout the world. OPTEL is also adapting its technologies to create efficiencies in various other sectors ─ from health-related industries to smart manufacturing and more, all can benefit from global traceability. OPTEL’s expertise will allow diverse industries to measure, inspect, control and track a variety of elements to improve quality and make better use of resources.

Working within an Agile structure, the Software Quality Assurance Leader is responsible for defining and communicating the best practices in software quality. The incumbent leads and supervises a team of analysts in software quality, with whom he ensures the cohesion of the tests by maximizing coverage and minimizing testing and test maintenance times.

RESPONSIBILITIES
• Develop and promote a pragmatic approach to software quality assurance
• Train software quality analysts
• Encourage the optimal use of the different tools in place
• Set and maintain performance indicators that support a continuous improvement process for the entire team
• Perform annual performance reviews for the software quality analysts and prepare an improvement or development plan, if necessary
• Play an active role in the recruitment process for software quality analysts
• Promote best practices and corporate culture
• Suggest improvements to our current processes and contribute to the deployment of solutions

PROFESSIONAL QUALIFICATIONS
• Bachelor’s degree in software or computer engineering
• 3 to 5 years of experience in team management as team manager or team leader
• Experience in Object-oriented programming
• Bilingual: English and French (spoken and written)

REQUIRED SKILLS
• A contagious passion for software quality
• Knowledge and understanding of best practices in software quality assurance
• Ability to lead, rally, and manage a team
• Ability to provide the support required to reach set objectives
• Ability to adapt to change and deal with ambiguous issues
• Advanced communication skills, both oral and written

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