Quebec City Software Deployment Specialist

Canada, Amérique du Nord
Customer Experience

Working under the authority of the supervisor, the Software Deployment Specialist will work in collaboration with the developers, project technicians and will have to support the clients when they have issues related to the integration of our products. This major challenge will allow to expand your areas of expertise in automation, software development, teamwork and leadership.

RESPONSIBILITIES

  • Act as a reference to the customers for level 2 service calls
  • Integrate the proposed solutions to the infrastructure
  • Support the Product team and the Software team
  • Establish support tools
  • Be available to support the customer from 7am to 7pm

PROFESSIONAL REQUIREMENTS

  • College diploma in computer science/networking or in an equivalent program
  • Minimum of 1 year relevant experience

SKILLS

  • Knowledge of software development and networking
  • Advanced analytical capacity
  • Dynamism
  • Autonomy
  • Solution-oriented
  • Advanced English and French skills (written and spoken)
  • Knowledge of the Python language is an asset

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