Inside Sales Representative

Ireland, Europe, Irlande
Customer Experience

As a member of the Global Sales Team you will provide support to the outsides EMEA Account Directors to develop leads that can be converted to sales opportunities.


  • Liaise on an ongoing basis with the Account Directors to ensure that identified prospects and leads are passed on and followed up.
  • Develop an in-depth knowledge of available Optel client solutions, understand clients’ needs and relate these to Optel solutions available.
  • Maintain Software CRM system to ensure current data is available on customers at all times.
  • Develop client lists to be targeted and develop contacts and relationships with identified clients that can be followed up by the Account Directors.

Required Skills

  • Previous experience as an Inside Sales Representative in packaging materials or equipment for the Medical Device and Pharma industries. Experience in the IT industry would be an advantage.
  • Excellent communications skills and telephone technique.
  • Ability to work on your own initiative to develop contacts within the targeted industry that will lead to strong leads that will deliver sales opportunities and outcomes.
  • Excellent IT skills, including knowledge and experience with Salesforce CRM.
  • Ability to engage in conversations that will involve some technical knowledge about the products and services provided by the Optel Group.
  • Ability to develop an in-depth knowledge of Optel client solutions available.
  • Ability to understand clients’ needs and relate these to Optel solutions available.
  • Excellent time management skills.
  • Ability to deal with rejection by potential clients contacted and maintain a strong positive attitude at all times.

Candidate Requirements

  • A minimum of three years’ experience in a similar role in packaging materials and equipment in the Medical Device or Pharma industries.
  • A degree in business, engineering or IT would be an advantage.

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