Quebec City HR Coordinator

Canada, Amérique du Nord
Human Resources

Optel is currently looking for a professional and energetic service-oriented person motivated by ongoing improvement to join our team! The selected candidate must perform in a dynamic environment, cope with change and manage the ambiguity that sometimes accompanies it. The incumbent must demonstrate enthusiasm and flexibility in his/her approach. Reporting to the HR Director, the successful candidate will support a team of HR professionals on various administrative and operational issues.


  • Supervise the administrative support team at all sites;
  • Accompany the HR team in establishing administrative processes and procedures applicable to all Optel sites;
  • Plan, organize, coordinate and closely monitor project activities to ensure the success of administrative implementation and take the necessary actions to achieve objectives;
  • Act as a “pilot” for HR management-related computer systems and initiate the maintenance and improvement of these systems;
  • Actively participate in implementing IT solutions in HR;
  • Support the HR team in executing HR activities such as salary review process, performance review, etc;
  • Update HR management systems (computerized and physical) after various staffing changes (hiring, termination of employment, transfers, etc.);
  • Ensure the accuracy of HR records information and ensure that the information is consistent with other systems in the company (payroll, group insurance, etc.);
  • Coordinate and participate in the production of various administrative documents such as employment contracts, corporate communications, forms, job postings, job descriptions, etc;
  • Inform employees about the interpretation of the company’s various policies and procedures and answer their questions;
  • Assist business partners and recruiters with various clients’ requests.


  • College or university degree in Human Resources or related field;
  • Five (5) years of experience in similar functions;
  • Excellent knowledge of the Office suite (advanced Excel skills).


  • Past position as an HR IT system pilot;
  • Participation in HR processes and procedures implementation;
  • Bilingual oral and written communication skills (French/English);
  • Ability to understand and adapt to new IT systems;
  • Good sense of organization to combine the management of different files while respecting the deadlines;
  • Strong ability to work in a constantly changing environment;
  • Excellent analytical and problem-solving skills.

We offer: 

  • Open and bright office spaces.
  • Flexible work schedules.
  • Monthly social club activities.
  • Group insurance and RRSP program.
  • Free coffee, of course!

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