Québec Director Sales & Marketing Operation

Canada, Amérique du Nord


In a multi-industries multi-territories model, the Director Sales&Marketing Operation is key to overview operation, processes and performance of the different teams and ensure cohesion between all.

  • The Director Sales&Marketing Operation need to ensure Optel has a world class organisation, delivering results and achieving targeted market share around the world.
  • Activly participates in the Sales & Marketing Sectorial Committee


  • Oversee the creation of annual sales and marketing plans
  • Establish budgets and performance metrics to monitor results and ensure the company achieves its business objectives.
  • Remuneration policies for sales team
  • Coach and Manage the territory and industry sales leader to ensure a good profitable market penetration strategy is deployed.
  • Coach and Manage the marketing managers within a PBO organization – with clear GO TO Market Strategy
  • Improvement of sales and marketing processes to ensure we maintain the best practices of the industry.
  • Maintain updated sales forecast in all industries and territory
  • Manage eCommerce strategy and platform
  • Manage all CRM operation and improvement
  • Manage the generation of KPI and communicates them to leaders and management
  • Ensure proper collaboration and team spirit in a team based organisation
  • Manage contractual agreement with business partners
  • Manage relationship with corporate business partners touching multi-industry.
  • Reporting to sector committee
    • Global forecast
    • Budget
    • Processes review
  • Link with Technology/Engineering teams
    • Ensure proper NPI for marketing and sales team
  • Link with Industry leaders
    • Ensure clear pricing strategy
    • Support from Marketing Services
    • Special support from other department
  • Link with Territory leaders
    • Forecast by territory
    • Budget including Resources allocation
  • Managing Sales industry leaders
    • Forecast by industry
    • Budget including resources allocation
    • Support from Sales Coordination
    • Quotation processes
  • Managing Marketing team
    • Budget, Resources allocation
    • Priorities
    • Processes
  • Managing Sales coordination leader
    • Budget, Resources allocation
    • Priorities
    • Processes


  • Collaborative leadership style
  • Strategic, entrepreneurial, and growth-oriented mindset
  • Positive approach with a high energy and drive
  • Rigorous management style
  • Share company value on social and environmental responsibilities
  • Leader that mobilise
  • Marketing experience
  • Sales operation experience
  • Accountability on processes performance


  • Minimum of 5 years of experience as a sales or business development leader
  • Minimum of 4 years of experience in marketing
  • Knowledge of supply chain concepts is an asset;
  • experience hiring and overseeing a team of multi-channel salespeople,
  • Knowledge of CRM is an asset

What we offer

  • Open and bright office spaces, ergonomic desks.
  • Flexible work schedules;
  • Group insurance and RRSP program;
  • Monthly activities organized by our committees (sustainable development, health and well-being, community action, social club, etc.);
  • Access to the gym and to locker room with showers (open training and scheduled classes);
  • Possibility to join a sports club (walking, running, soccer, etc.);
  • Parking and free electrical charging stations, carpooling;
  • 50% refund for the RTC monthly bus passes;
  • Incentive for sustainable behavior through an internal app;
  • Fair free coffee!

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