Optel Group

Limerick Software Deployment Technician

Ireland, Europe
Software, Optel Group

 

SUMMARY

Working under the supervision of the Team Leader, you will work hand in hand with the Developers and the Business Analysts in supporting clients during problems relative to the integration of our products. This challenge allows you to expand your areas of expertise in Automation, Software Development, Teamwork and Leadership.

Responsibilities include:

Remotely integrating the software at our customer’s location
Configure the software according to the customer’s business requirements.
Working in colloration and support the internal teams
Implement the infrastructures for internal projects
Technical Support to customers for Level 2 service calls.
Working with the Global Deployment Team to implement Continuous Improvement programs.
 
 Qualifications / Requirements:

Must Hold a Third Level Diploma / Degree in Computing/Networking discipline.
Minimum of 1 year of relevant work experience
Experience with computer  networking systems is a must. 
Customer -focused oriented.
Advanced English  (written and spoken)
Knowledge in Software Development and Networking
Must be proficient in Microsoft Office – Word, Excel, and Powerpoint.
Must be able to demonstrate strong analytical capability.
Be able to work in a Team environment.
Flexible to work with different time-zones – Canada / Europe.
Dynamism
To be autonomous with your work.
Solution oriented

Optel Group is an equal opportunities employer

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